How the BondEsq website should be used and understood.

1. Who we are

This website is operated by BondEsq Accounting & Bookkeeping Services Ltd.

In this Website Policy, “BondEsq”, “we”, “us” and “our” refer to BondEsq Accounting & Bookkeeping Services Ltd.

If you have questions about this Website Policy, contact us at info@bondesq.com.

2. Purpose of the BondEsq website

The BondEsq website is designed to help business owners, sole traders, startups and SMEs understand our services, access useful resources, explore tools, read guidance, book calls and contact us.

The website may include:

• service pages;
• industry pages;
• blog articles and insights;
• tax tools and calculators;
• templates, guides and checklists;
• download forms and contact forms;
• booking links or embedded booking tools;
• case studies, success stories and testimonials;
• policies and legal information.

3. Using the website

Visitors should use the website fairly, lawfully and responsibly.

You may use the website to:

• learn about BondEsq and our services;
• read general information and insights;
• use tools and calculators for general guidance;
• download resources where available;
• submit contact, booking or resource forms;
• book a call or request information;
• review our policies and legal pages.

You must not use the website in a way that is unlawful, harmful, abusive, misleading, fraudulent, disruptive or designed to interfere with the website or its users.

5. Forms, bookings and enquiries

The website may include contact forms, booking links, resource forms, guide forms, newsletter forms and other ways to submit information to BondEsq.

When submitting a form, you should provide accurate information and avoid submitting anything false, misleading, unlawful, abusive or unnecessary.

Submitting a form or booking a call does not automatically create a client relationship. A client relationship is only created when BondEsq agrees to provide services and the relevant onboarding, scope, engagement and payment terms are confirmed.

How we handle personal information submitted through forms is explained in our Privacy Policy.

6. Downloads, guides, calculators and resources

BondEsq may provide guides, templates, checklists, spreadsheets, PDFs, calculators, tax tools, financial tools and other downloadable or interactive resources.

These resources are designed to support awareness, organisation and decision-making. They are not a substitute for tailored professional advice.

Users are responsible for checking:

• whether a resource is suitable for their situation;
• whether figures entered into tools or templates are accurate;
• whether formulas, assumptions or examples are appropriate;
• whether tax rules, thresholds or guidance have changed;
• whether professional advice is needed before action is taken.

Unless stated otherwise, resources are provided for personal or internal business use only and must not be resold, republished, redistributed or presented as your own work.

7. Security, misuse and prohibited activity

Visitors must not misuse the website, systems, forms, tools or downloads.

Prohibited activity includes:

• attempting to gain unauthorised access to the website, server, forms, systems or data;
• introducing viruses, malware, harmful scripts or malicious code;
• using scraping tools, bots or automated extraction without permission;
• submitting spam, fake enquiries, abusive content or misleading information;
• copying, reselling or commercially exploiting BondEsq content or resources without permission;
• interfering with website performance, security, availability or user experience;
• using the website in a way that infringes the rights of BondEsq or others.

We may restrict access, block users, investigate misuse, preserve evidence or take further action where we reasonably believe the website is being misused.

8. External links and third-party tools

The website may contain links to external websites, third-party tools, booking platforms, form providers, payment providers, government pages, social media platforms, embedded content or other external resources.

External links are provided for convenience or further information. BondEsq is not responsible for the content, availability, accuracy, privacy practices, cookie practices, accessibility, security or terms of third-party websites or tools.

Third-party websites and tools may have their own policies. You should review them where relevant.

9. Website availability and performance

We aim to keep the website available, useful and secure. However, we do not guarantee that the website will always be available, uninterrupted, error-free, fully secure or compatible with every device, browser or system.

We may suspend, update, restrict, remove or change website content, pages, tools, links, downloads or features at any time for business, technical, security, compliance or maintenance reasons.

If you experience a website issue, you can contact us so we can review it.

10. Accessibility and usability

BondEsq wants the website to be clear, readable and usable. As part of the 2026 website rebuild, we are working to improve layout, readability, navigation, mobile usability, contrast and user experience.

If you experience difficulty using the website or accessing information, contact us and we will try to help where reasonably possible.

More information is available in our Accessibility Statement.

11. Privacy, cookies and similar technologies

The website may collect or process information through forms, booking links, analytics tools, download forms, CRM/email tools and cookies or similar technologies.

How we handle personal information is explained in our Privacy Policy.

How we use cookies and similar technologies is explained in our Cookie Policy.

If you sign up for newsletters or marketing content, you should have the option to unsubscribe or opt out.

12. Intellectual property and website materials

Website content, page layouts, copy, guides, templates, calculators, tools, downloads, images, graphics, branding, design elements and other materials are owned by BondEsq or used with permission, unless stated otherwise.

You may view the website and use resources for personal or internal business purposes where permitted.

You must not copy, reproduce, republish, resell, redistribute, scrape, adapt, commercially exploit or present BondEsq content as your own without written permission.

More information is available in our Terms of Use.

13. Feedback, corrections and website issues

We welcome feedback if something on the website is unclear, broken, outdated or difficult to use.

If you notice a broken link, accessibility issue, typo, outdated information or technical issue, contact us at info@bondesq.com.

We may review feedback and make updates where appropriate, but we do not guarantee that every requested change will be made.

14. Related policies

This Website Policy should be read alongside:

• Privacy Policy
• Cookie Policy
• Terms of Use
• Disclaimer
• Refund Policy
• Accessibility Statement

15. Changes to this Website Policy

We may update this Website Policy from time to time to reflect changes in the website, tools, resources, legal requirements, security practices, accessibility improvements or business operations.

When we update this policy, we may change the “last updated” date shown on this page.

16. Contact us

If you have questions about this Website Policy or want to report a website issue, contact BondEsq at:

Email: info@bondesq.com